Chapter San Francisco Cares About Accessibility
Our goal is to provide hospitality to all people who travel to San Francisco. This means everyone. Our mission is to make it as easy as possible for all people including those with hearing, vision, or any other disability to learn about our property and book their stay if they so desire.
If you have difficulty learning about or booking our hotel, we invite you to contact us via telephone or email and our friendly staff will gladly assist you.
We work very hard to provide an easy-to-use online experience for all guests. We believe all of our website visitors should be able to easily research online on https://www.chaptersanfrancisco.com/ regardless of device type and whether an individual requires assistive technology like a screen reader, font magnification, translation or voice recognition software.
To ensure this, Chapter San Francisco is committed to compliance with Level AA success criteria of the Website Content Accessibility Guidelines 2.1 (WCAG 2.1), an international standard measure of accessibility success. Our website and digital marketing has been developed after carefully parsing these particular guidelines and is continuously being enhanced to make our technology more accessible and user-friendly.
We have tested our hotel’s website to ensure that we meet or exceed Level AA checkpoints of the WCAG 2.1 Standard.
Our hotel website allows visitors to search for accessibility featured guest rooms with ease and details our property’s accessibility features on our Hotel Overview page which can be found here: Click Here
Our hotel has the appropriate policies, best practices, and procedures in place to ensure that individuals with disabilities can make reservations for accessible guest rooms during the same hours and in the same manner as individuals who do not need accessible rooms.
As part of our reservation processes, we:
If you require any assistance with booking your reservation, please contact us directly via email, phone, or social media, which you will find on our Contact Us page.
If you have any questions or would like to report any issues related to the accessibility features of our hotel’s website, please contact us at contact@chaptersanfrancisco.com
You can learn more about W3C’s Web Accessibility Initiative (WAI) HERE
This hotel website for Chapter San Francisco is designed to be fully accessible to all and is designed according to W3C Web Content Accessibility Guidelines (WCAG) 2.1 and conforms to most priority checkpoints which entail some of the following elements:
Navigation Shortcuts
Our hotel’s website can be navigated by using the tab key to traverse the elements of each page and by using the enter key to activate a highlighted link.
Structured, Semantic Markup
HTML heading tags are used to convey the document structure. Navigation menus are tagged as HTML maps so that the menu title can be read out, and the menu items are presented as a group. Please see our Site Map for easy navigation at: https://www.chaptersanfrancisco.com/sitemap
Images Visibility
All content images include descriptive ALT attributes and all purely decorative graphics include null ALT attributes.
Standards Compliance
The site is designed to conform to Level AA compliance as specified by the Web Content Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic markup.
Accessibility References
Accessibility Software and Services
The following tools and services are available for free to assist you with viewing and interacting with our website:
Browser Help
Optimize the way you view your web browser. If you have difficulty in reading the Chapter San Francisco website on your screen, you may be able to change the settings on your browser to help you improve readability and visibility of each webpage:
Learn about the Accessibility features of these major Internet Browsers below:
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